The goal at Southeastern Gallery is your complete satisfaction, which also includes returns for any reason. If the prints or products arrive damaged or you simply change your mind later, feel free to follow the instructions here to request a return authorization.
You can return or exchange any item within 7 days of the confirmed delivery through FedEx using the tracking number provided.
Return Authorization (Important)
All exchanges or returns must receive a written authorization before they will be accepted. Any order returned without an authorization will not be accepted. In order to receive an authorization, use the Contact Form to send an email with the following information:
- Reason for the exchange or return
- Original tracking number(s)
- Specify if you wish to exchange the item(s), or return the item(s)
Once a request is received it will take 1-3 days to process, and then you will receive additional instructions.
If you are unhappy with the quality of the print or product, it was damaged during shipping, or you decided to choose a different print or product, you may exchange it for another print or product of the same value. However, before exchanges are accepted you must return the item(s) at your own cost, and you will need to pay for shipping (if applicable) on any exchanged item(s) sent back to you.